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Operations AutomationMarketing & Advertising · 5 weeks

AI Operations Assistant for Digital Agency

Full-Service Digital Agency

Key Results

Hours Saved

40+/week

Tasks Automated

90%

Report Generation

15h → 20min

Team Satisfaction

+45%

The Challenge

A 40-person agency was drowning in operational overhead — weekly reporting took 15 hours, task routing was manual, client updates were inconsistent, and the team spent more time on admin than creative work.

The Solution

Deployed AI agents handling daily operational workflows: automated reporting with natural language summaries, intelligent task routing based on team capacity and expertise, client update generation, and decision support for project managers. Integrated with Slack, Notion, and their project management tools.

Technology Stack

AI AgentsSlack IntegrationNotion APINLP SummarizationWorkflow Automation

Our team finally focuses on creative work instead of admin. The AI handles the operational noise we used to dread.

Managing Director

Digital Agency

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