AI Operations Assistant for Digital Agency
Full-Service Digital Agency
Key Results
Hours Saved
40+/week
Tasks Automated
90%
Report Generation
15h → 20min
Team Satisfaction
+45%
The Challenge
A 40-person agency was buried in operational overhead: weekly reporting took 15 hours, task routing was manual, client updates were inconsistent, and the team spent more time on admin than on creative work.
The Solution
Built AI agents that run the agency's daily operational workflows: automated reports with plain-language summaries, task routing based on each person's capacity and expertise, drafted client updates, and decision support for project managers. They work inside Slack, Notion, and the agency's project management tools.
Technology Stack
“Our team finally focuses on creative work instead of admin. The AI handles the operational noise we used to dread.”
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